A single, high-performance CRM interface for all your hotels

An all-in-one multi-hotel and multi-PMS database

Whether you have one or fifty establishments, equipped with one or more property management systems, Experience Hotel CRM allows you to consolidate all your information, from your business software and extra forms, in a single database.

A single multi-hotel customer profile

The UDR (Unified Data Repository) helps you identify each of your customers among your multiple databases.
All profiles for the same customer are automatically merged, and the information is combined into a single interface.

Unified Customer Satisfaction and E-reputation

Compare your hotels and pinpoint their strengths and weaknesses.

At a glance, determine which establishments have an optimal e-reputation and which need your attention.

An email campaign strategy tailored to your brand

Keep your email templates all in one place and create an effective long-term brand strategy. Now, you can choose to send multilingual campaigns to all your hotels or only to one particular hotel.
Our tools make it easy to follow up with each and every reservation and help you create custom scenarios.

Centralize your guest relationship management for all your hotels