Get your guest's email address
There are 4 essential stages for dramatically increasing the number of posted comments. None of them is optional!
Thanks to its all-in-one solution, Experience Hotel CRM enables you to really take control of your e-reputation.
Currently 30% to 40% of travellers do not report their problems to your reception team. Result: they don't say anything but they leave your hotel dissatisfied, and then you end up with a negative comment online.
With our quality control during their stay, you can detect problems and resolve them before your guest leaves.