Get your guest's email address
alexander-smith458@gmail.com
We compare the average rating with your most recent ratings. You can then predict your future rating and therefore your e-reputation.
See all of your hotels' reviews on a single interface (TripAdvisor, Booking.com, Expedia, Orbitz, Google, etc.)
There are 4 essential stages for dramatically increasing the number of posted comments. None of them is optional!
"The turnover of our hotel has been multiplied by two over 3 years. The hotel CRM "Experience" has been at the center of the implementation of a global qualitative plan.
This allowed (without renovations) to go from 7/10 to 8.2/10!"
Damien Gourribon - Creho Agency
Consultant for 25 hotels and 20th best hotel in France on TripAdvisor
Thanks to its all-in-one solution, Experience Hotel CRM enables you to really take control of your e-reputation.
alexander-smith458@gmail.com
Currently 30% to 40% of travellers do not report their problems to your reception team. Result: they don't say anything but they leave your hotel dissatisfied, and then you end up with a negative comment online.
With our quality control during their stay, you can detect problems and resolve them before your guest leaves.
The ratings, positions and number of comments on the hotels in your group are collected and shown on a single interface
Hotel Manager testimonials