Get your guest's email address
There are 4 essential stages for dramatically increasing the number of posted comments. None of them is optional!
"The turnover of our hotel has been multiplied by two over 3 years. The hotel CRM "Experience" has been at the center of the implementation of a global qualitative plan.
This allowed (without renovations) to go from 7/10 to 8.2/10!"
Damien Gourribon - Creho Agency
Consultant for 25 hotels and 20th best hotel in France on TripAdvisor
Thanks to its all-in-one solution, Experience Hotel CRM enables you to really take control of your e-reputation.
Currently 30% to 40% of travellers do not report their problems to your reception team. Result: they don't say anything but they leave your hotel dissatisfied, and then you end up with a negative comment online.
With our quality control during their stay, you can detect problems and resolve them before your guest leaves.