Support

Before your guest arrives

Before their stay

EMAIL

Customisable email depending on rates or customer segments.

Includes emails to validate a cancellation or a change.

EMAIL

7 days before they arrive, the CRM reassure your customer and create a human relationship.

QUESTIONNAIRE

Allow your guests to express themselves and let you know what their needs are.

CONCIERGE

Elegantly offer additional services such as your restaurant, spa, room upgrades, etc.

QUESTIONNAIRE

Accelerate customer check-in by getting them to pre-fill the necessary administrative information so they can go straight to their room on arrival.

With the Experience Hotel CRM: save and make time for your receptionists.

Optimize your guests’ experience today.

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