Finally one solution for
Managing every aspect of your guest relationship
Before their stay:
During their stay:
- Arrival form
- Guest database
- Quality control
After their stay:
- Satisfaction survey
- Review management
- Automated marketing
- Email platform
Hotel Manager testimonials
"Thank you to Experience Hotel for its support in this period of recovery.
Last month I was able to generate €45 800 of turnover on my three Parisian hotels thanks to personalized campaigns but also thanks to the automated scenarios set up in my establishments. Half of this figure comes from communications that I don't even waste time writing!
This is an incredible time-saver, for a truly excellent result."
"At Paris Inn, we ensure the customer experience is at the heart of all our strategic decisions. Experience solution is, in our opinion, the ideal CRM tool for responding to the challenges of customising our offer and the necessary flexibility inherent in it.”
PARIS INN GROUP - 30 hotels
“We were looking for a digital solution to improve customer experience in our hotels. We found exactly the tool we wanted with Experience Hotel, and much more.”
EMERAUDE HOTELS GROUP - 12 hotels
"This CRM enables us to genuinely track our customers throughout their stay. We can now ensure that 100% of customer databases are filled in properly and that everyone enjoys a personalised, quality stay."
CPH - 14 hotels