The only hotel solution working to ensure your customers' are satisfied
BEFORE, DURING and AFTER their stay!
Packed with the best hotel practices, Experience is the first comprehensive solution for managing and improving your customers' satisfaction.
Create a new, dedicated communication channel with your customers: virtually nothing should escape you. Show your customers how concerned you are and how important it is to you that they are genuinely enjoying their stay.
Confidently recommend places that your customers will enjoy: your concierge service 2.0 is improved daily by your existing customers so you can provide greater satisfaction for your future customers.
This new system of surveys, focused on improving specific issues in your hotel, will also lead to the positive aspects of your establishment being promoted online.
Your loyalty program is systematically presented so as to transform your customers into regular guests at your hotel.
I want to thank the entire Progress9 team for creating a platform where I can reconnect with my customers and offer them a special benefit...
Christina G., Director, Hotel ***
The tool developed by Progress9 not only allowed me to improve the quality of my service but also to find out information that was previously unknown ...
Claire C., Director, Hotel ***
We have now refocused our work primarily on customer satisfaction; which is essential for sustaining its hotel tool.
Nicolas B., Director, Hotel ***